Shipping only within Germany

Privacy Policy

Version: 15.06.2016

1. Personal data

Cosnova GmbH thanks you for your interest in our company and services. It is therefore our endeavour to ensure that you feel safe with respect to the protection of your personal data when visiting our website. For this reason, we would like to inform you about how we handle your personal data. Here, it is irrelevant whether you are just a visitor to our website, a prospective purchaser or a customer.

The statutory requirements for the raising of data on a homepage initially include the disclosure of a transparent Data Protection Policy, which personal items are stored, for which purpose they are stored and how this data is processed.

Personal data are the key to the Data Protection Legislation. Whenever data in terms of the legislation refers to a person, it may only be raised, processed or used in accordance with the regulations of the Data Protection Legislation. Next to the Data Protection Act, also all other statutory provision, which regulate the handling of personal data, have to be considered. Merely the raising, processing and usage of personal data exclusively for personal or familial procedures remains unaffected by the Data Protection Legislation.


Persons under the age of 16 should not transmit personal data to us without the consent of their parents or guardians. We do not request and collect personal data from children and adolescents or transfer it to third parties.


2.         Raising personal data

Below, you receive information regarding the personal data obtained from you by Cosnova GmbH. This could include your name, your address as well as information about your terminal equipment (e.g. IP address).

2.1.      Which data is raised when visiting our Online Shop? 

  • IP address
  • Operating system
  • Browser
  • Referrer URL
  • Time
  • Duration of usage
  • Data regarding the order process via the entry form


2.1.1.   Cookies

Cookies are small text files, which store information on the computer of the visitor to the site. Via this data, it is possible to recognise and identify the site visitor. Such cookies are only admissible if they are necessary to operate the site (§ 15 (1) TMG (German Telemedia Act)). Other cookies are inadmissible (generally, also those with a long expiration date).

You can obtain information regarding which specific cookies are used on our website from the following overview:


Cookie name

Purpose of cookie

session 1

Correlation of shopping cart and customer data


Identification of terminal equipment







Naturally, visiting and surfing our website is also possible without cookies. For this purpose, you can deactivate the saving of cookies under Extras/Internet options in your respective browser, limit it to certain websites or set your browser to inform you as soon as a cookie is sent. However, please note that you may have to expect a limited illustration of the online offers and limited user guidance in this case. You can also delete cookies at all times. In this case, the deposited information is removed from your terminal equipment. 


2.1.2.   Social plug-ins

The admissibility of Facebook's "Like" button, Google's "+1" button and other offers of social networks, which are incorporated in the own site is disputed. Problem is that even the mere accessing of a site which contains Social plug-ins causes the IP address of the visitor (and presumably other data) to flow to the provider of the social plug-in without being notice or suspected by the site visitor. 

Data Protection Policy for the usage of Facebook plug-ins (Like button)

Plugins of the social network Facebook, (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated on our pages. You can recognise Facebook plug-ins from the Facebook logo or the "Like" button on our site. An overview of the Facebook plug-ins is available under the link
When you visit our sites, a direct connection between your browser and the Facebook server is established immediately via the plug-in. Facebook thus obtains information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged in to your Facebook account, you can link the contents of our sites in your Facebook profile. This allows Facebook to allocate the visit to our sites to your user account. We point out that we, as provider of the sites, will receive no information of the content of the transmitted data as well as their usage by Facebook. For further information, please see the Data Protection Policy of Facebook under

If you do not want Facebook to allocate the visit to our sites to your Facebook user account, please log out of your Facebook user account.


Data Protection Policy for the usage of Instagram

Our website contains plug-ins of the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA). The Instagram plug-in can be recognised by the "Instagram button".

If you activate the Instagram button while you are logged in to your Instagram account, the content of our site can be linked in your Instagram profile. This allows Instagram to allocate the visit to our sites to your user account.

We explicitly point out that we, as provider of the site, will receive no information of the content of the transmitted data as well as their usage by Instagram. For further information, please see the Data Protection Policy of Instagram under

Data Protection Policy for the usage of Pinterest

On our website, we use social plug-ins of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). If you access a Website containing such a plug-in, your browser establishes a direct connection to servers of Pinterest. In the process, the plug-in transmits protocol data to the Pinterest server in the USA. This protocol data may possibly contain your IP address, the address of the visited websites, which also contain Pinterest functions, type and settings of the browser, date and time of the enquiry, your modus of application of Pinterest as well as cookies.

Further information regarding the purpose, extent and further processing and usage of the data by Pinterest as well as your respective rights and options for the protection of your privacy are available in the data protection information of Pinterest:


2.1.3.   Web analysis

Google Analytics is the most-used web analysis service. The operator of the site installs a code snippet in the source code of his websites, which transmits the data of the site visitors to Google Analytics, where they are assessed. However, Google also used this data for other, internal purpose - particularly for advertising purposes.

Since the conciliation between the data protection controller from Hamburg and Google in September 2011, the application of Google Analytics is legally valid.

For this purpose, Cosnova GmbH has

  • concluded an order data processing agreement with Google,
  • truncated your IP address prior to the collection by Google.


Data Protection Policy for the usage of Google analytics

This website uses Google analytics, a web analysis service of Google Inc. ("Google"). Google analytics uses so-called "Cookies", text files that are stored on your computer and permit the analysis of your usage of the website. The information regarding your usage of this website created with the Cookie is generally transmitted to a server of Google in the USA and stored there. In case of activation of the IP-anonymity on this website, your IP-address is initially limited within the member states of the European Union or in other contracting states of the treaty throughout the European economic area.

Your full IP-address is only transmitted to a Google server in exceptional cases and limited there. Google will utilise this information on behalf of the operator of this website in order to evaluate your usage, to compile reports regarding the website activity and to provide further services to the operator of the website related to the usage of the website and the Internet. The IP-address of your browser transmitted in the context of Google analytics is not linked with other data by Google.

You can prevent the storing of Cookies with a respective setting of your browser software; however, we would like to inform you that in this case you might not be able to utilise all functions of this website. You can furthermore prevent the compilation of data (incl. your IP-address) created by the Cookie and related to your usage of the website to Google as well as the processing of this data by Google by downloading and installing the browser-Plugin available under the following link:



3.         Processing and usage of personal data

Where possible, the collection of personal data (e.g. name, address or email addresses) at our sites always occurs on a voluntary basis. This information is not provided to third parties without your explicit consent.

We would like to point out that data transmission in the Internet (e.g. during communication via email) may have security gaps. Complete protection of data from access by third parties is not possible.

The usage of contact data by third parties in the context of the obligation to provide an imprint for the transmission of not explicitly requested advertising and information material is hereby expressly rejected. The operator of the sites reserves the explicit right to take legal steps in the event of unsolicited delivery of advertising information such as via spam-mails.


If you have explicitly agreed, we use your email address and volunteered personal information to send you our newsletter at regular intervals. For this purpose, the specification of your email address is sufficient. Further information regarding your person a voluntary and merely serve for the personalisation of the newsletter.

At the end of each newsletter, you find a link through which you can cancel the newsletter at any time. Alternatively, you can cancel our newsletter via email to at any time.

Data Protection Policy for the usage of services of Rocket Science Group, MailChimp

On our website, we apply plug-ins and functions of Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.

If you apply for our newsletter, we transmit the data entered by you as well as further technical data, such as your IP address, anonymised to the provider. If you do not agree with the transmission of your data, you can cancel our newsletter at any time. No data is transferred if you have not applied for newsletters or email services.

The data protection policy of Rocket Science Group can be accessed at


4.         Technical and organisational measures

Cosnova GmbH shall take all necessary technical and organisational safety measures to protect your personal data from loss, unauthorised access or other abuse. Thus, your data is saved in a secure operational environment, which is not accessible by the public. In certain cases (e.g. processing login data), your personal data is encrypted during transmission. This means that the communication between your computer and our server occurs under utilisation of an approved encryption procedure, if it is supported by your browser.

Our employees are trained in issues pertaining to the Data Protection Act and handle your data and information to which they have access responsibly at all times.

If you wish to contact us via email, we point out that the confidentiality of the transmitted information is not ensured. The content of emails may be viewed by third parties.


5.         Information, authorisation, deletion and suspension

You are entitled to demand information regarding the stored personal data and correct incorrect data at all times.

For this purpose, you may contact us via email:, fax: +49(0)6196 / 76156-1599 or postal delivery: Am Limespark 2, 65843 Sulzbach / TS, Germany.

Considering the regulations according to the Data Protection Act, we shall delete any personal data stored by us also without your input if the storage of data is no longer necessary for the fulfilment of the purpose pursued by the storage or if the storage is prohibited for other statutory reasons. In some statutorily specified cases (e.g. in case of legal preservation obligations), your data may be suspended instead of deleted.


6.         The data protection coordinator

Cosnova GmbH has an external data protection controller who implements the statutorily scheduled organisation and control tasks. The data protection controller can be contacted under:

Moritz Görmann

Wilhelm-Leuschner-Straße 33
64380 Roßdorf
Phone: 06154 - 57605-0
Fax: 06154 - 57605-29

Cosnova GmbH shall grant access to the data processing systems to the operational data protection controller of customers following prior coordination and allow him to verify the compliance with data protection regulations.