Shipping only within Germany
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Delivery

 

Delivery costs

We offer free delivery on orders over €25. For orders under this amount, delivery will incur a charge of €3.50.

 

Delivery area

For the time being, delivery is only available within Germany.

 

Delivery time

Delivery within Germany generally takes 1–2 working days. In rare cases, delivery can take up to 3 working days.

 

Tracking

We ship via DHL. You will receive a tracking link with your delivery confirmation email, which will allow you to check the status of your order online at any time. Should you have any questions, please feel free to contact our customer service team.

 

Returns

We hope that you will be fully satisfied with your products. If you should, however, wish to return them, please contact our customer service team via email (service@lov.eu) and they will be happy to provide you with a returns label. However, the returns label is not needed to exercise the right of withdrawal and the bearing of return costs. Products can be returned within the statutory withdrawal period of 14 days.